Resources: Part Two

Group Dynamics: Performance, Conflict, and Context

Chapter and Topic

Issues

Working in Groups

10. Performance Do people perform tasks more effectively in groups or when they are alone? Why do people sometimes expend so little effort when they are in groups? When does a group outperform an individual? Are groups creative?
11. Teams What is the difference between a group and a team? What types of teams are currently in use? Does team building improve team work? How can leaders intervene to improve the performance of their teams?
12. Decision making What steps do groups take when making decisions? Why do some highly cohesive groups make disastrous decisions? Why do groups sometimes make riskier decisions than individuals?

Conflict

13. Conflict in groups What causes disputes between group members? When will a small disagreement escalate into a conflict? Why do groups sometimes splinter into subgroups? How can disputes in groups be resolved?
14. Intergroup relations What causes disputes between groups? What changes take place as a consequence of intergroup conflict? What factors exacerbate conflict? How can intergroup conflict be resolved?

Contexts and Applications

15. Groups in context What impact does the social and physical setting have on an interacting group? Are groups territorial? What happens when groups are overcrowded? How do groups cope with severe environments?
16. Groups and change How can groups be used to improve personal adjustment and health? What is the difference between a therapy group and a support group? Are group approaches to treatment effective? Why do they work?
17. Crowds and collective behavior What types of crowds are common? Why do crowds and collectives form? Do people lose their sense of self when they join crowds? When is a crowd likely to become unruly?
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